Need-to-Know Details
Curious about finding your perfect size or what OEKO-TEX® certified really means? We’ve gathered answers to your most common questions - so you can shop with comfort and confidence.
Why does not my usual bra size match “LacyLinen” size?
Why does not my usual bra size match “LacyLinen” size?
Our bras and bralettes are made from all-natural linen fabric, which doesn’t stretch. That is why, to find the perfect item, you need to know your exact measurements. You can find a video on how to measure yourself by clicking our other explanational video.
What’s the most common mistake that can be made while measuring yourself?
What’s the most common mistake that can be made while measuring yourself?
The most common mistake is leaving extra space when measuring yourself. We understand - you want a bit of room for those difficult days around your period or simply for breathing. But don’t worry, we’ve got you covered! As lingerie designers, we've already accounted for that extra space. So, measure yourself precisely.
What is sister sizing?
What is sister sizing?
The concept of 'sister sizing' may seem simple, but many people know little about it. The international sister sizing system offers alternative bra sizes where the cup volume remains the same, but the band size and cup letter vary. This helps you find the most comfortable fit, whether you prefer a tighter or looser band.
What if I need to get a bigger (or smaller) underbust size?
What if I need to get a bigger (or smaller) underbust size?
Some women are used to wearing their bras either very tightly or quite loosely around their bodies. But there's no need to do that - doing so can lead to an inaccurate bra size! If you have a bra with perfectly fitting cups but feel that a bigger or smaller band size would be more comfortable, try the “Sister Size” system.
Let’s say you have a 75B/30B bra with ideal cups. Want it to feel looser around the band? Go for 80A/32A. Prefer a tighter fit? Try 70C/28C.
What if I need to get a bigger (or smaller) bust size (cup size)?
What if I need to get a bigger (or smaller) bust size (cup size)?
Let’s use the “Sister Size" chart. If you have a bra with a perfectly fitting band size, you’re already halfway there! The only thing you need to adjust is the cup size. So, if you love the band on your 75B/30B bra but want a fuller cup, try 75C/30C next time. Looking for smaller cups? Go with 75A/30A. It’s that simple!
How do I wash and dry my bra?
How do I wash and dry my bra?
Your push-up bra is made from strong, sturdy linen designed to maintain its perfect shape—but it might wrinkle during washing!
To protect it, always place your bra in a mesh laundry bag. It really makes a difference. Use the delicate cycle to shield it from the harsher treatment meant for less delicate clothing.
Now, the most important part: help your bra return to its original shape. Once it's out of the washing machine, gently pull and smooth all sides to reshape it.
You can also use a dryer, but with care. After the drying cycle, take the bra out and, if needed, use an iron on a low setting to restore its original form.
What is Oeko-Tex Standard 100?
What is Oeko-Tex Standard 100?
If a product is labeled as Oeko-Tex certified it means that this item is completely free from harmful chemicals and safe for human use. To attain Oeko-Tex Standard 100 certification, all of our fabrics have been tested and certified to be free from harmful levels of more than 100 substances known to be harmful to human health. That means you can feel safe wearing our garments with a label like this!
Does Oeko-Tex mean the item is organic?
Does Oeko-Tex mean the item is organic?
The simplest way to explain this is that organic certification is all about how the raw materials for your fabric is grown. Oeko-Tex certification is about how the fabric is processed, including things like dyes and finishes. Oeko-Tex textiles and fabrics are certified free of harmful chemicals and are safe for human use.
Why is it important for me?
Why is it important for me?
If a textile article carries the Oeko-Tex Standard 100 label, you can be certain that every component of this article, i.e. every thread, button and other accessories, has been tested for harmful substances and that the article therefore is harmless to your health. As you are now about to choose something that will be closest to your body, it is a relief to know no toxic materials will be harming your skin.
Why is this label not on every item I see in the market?
Why is this label not on every item I see in the market?
It is not that simple to attain Oeko-Tex Standard 100 certification:
- The certification is voluntary
- It must be updated annually
- Certification is conducted by independent third-party laboratories
- The criteria for Oeko-Tex testing is reviewed every year, so they are always up to date
- The testing takes into account every conceivable way that harmful substances can enter the body
Yet it is always worthy to choose item certified Oeko-Tex Standard 100 and it is good to know that the clothes you have chosen are harmless in human ecological terms. That is why we worked hard to provide a product that was certified Oeko-Tex Standard 100!
Why linen?
Why linen?
Linen feels incredibly good against the skin - breathable in the summer, pleasantly warm in the winter, and never restrictive like synthetics. It’s naturally hypoallergenic, ideal for sensitive skin, and certified by OEKO-TEX 100 for safety. Every piece is thoughtfully designed so your skin touches only pure linen, offering soft support and full comfort. Easy to care for and best washed in a protective laundry bag, our linen lingerie combines smart construction with nature’s finest fabric for a feel that’s truly unmatched.
Is linen good for sensitive skin? Can it cause itchiness?
Is linen good for sensitive skin? Can it cause itchiness?
Yes, linen is excellent for sensitive skin and no, it won’t cause itchiness. While older linen may have been coarse, modern techniques and high-quality harvesting now produce smooth, gentle fabrics that are ideal even for delicate areas. We use certified Baltic linen made from long, even fibers, giving it a soft, satin-like feel that only gets better with each wash. Its natural moisture-absorbing and breathable properties help maintain a healthy skin microclimate, and many of our customers with eczema or sensitive skin report noticeable comfort and improvement. Every skin is unique, but we believe yours deserves the calm, breathable comfort of true linen.
What are the best practices for linen care?
What are the best practices for linen care?
Washing
- Machine or hand wash at up to 40°C / 104°F on a gentle or extra-gentle cycle.
- Always place lingerie items in a special washing bag to protect delicate fabrics.
- For dark or bright colors, wash separately the first time to avoid color transfer.
- Use mild detergents; bleach is safe for white linen only — avoid chlorite.
- If your water is hard (lime-rich), add fabric softener to avoid stiffness.
- Do not overload the machine — linen needs space to move freely and rinse thoroughly to avoid streaks.
Drying
- Linen can be tumble dried on low heat or air-dried naturally.
- After washing, gently wring and hang the item properly while it's still damp.
- Avoid over-drying — linen is easier to manage while slightly damp.
- For lace-trimmed items, gently stretch into shape by hand and hang to dry.
Ironing
- Iron linen while it's still slightly damp — this makes creases easier to remove.
- Use a medium-hot iron (2 dots) with steam for best results.
- Iron on the reverse side to prevent shine and color fading.
- After ironing, hang items in a cool, dry, well-ventilated room until fully dry.
Will the real life colours match to product display pictures?
Will the real life colours match to product display pictures?
Undyed linen is a natural product, and its colour may vary slightly depending on how the flax grew that season - the amount of sun, rain, and soil conditions all play a part. For the best match in tone, especially when ordering a set, we recommend purchasing all pieces at once. As for dyed fabrics, please note that colours may appear slightly different depending on your screen settings and device display.
How to measure your bra size?
How to measure your bra size?
If you’re looking for a perfect size linen lingerie, you need to know your accurate measurements to find correct size in our unique size chart.
STEP ONE - Measure your underbust size.
Run a tape measure around your body just underneath your breasts. Make sure the tape measure is horizontal and fairly snug. Your arms should be down. Now look for this number in our size chart.
STEP TWO - Measure your bust size with a soft, non-padded bra.
Measure around your torso, so that the tape is over the fullest part of your breasts. Don't pull the tape too tightly — it should be tight enough that it doesn't evenly move, but not so tight that's pressing into your breast tissue. Now look for this number near your underbust size, in the same row.
Example: if your underbust is 77cm (30.5in) and bust is 90cm (35.4in) Vualia, your bra size is 75B/30B.
If you still are not 100% sure about what size from Lacy Linen suits you best, please feel free to consult us here. We’re here for you! Send us a message with your exact measures and we will be more than happy to choose a perfect size of Lacy Linen items.
How to measure your panties size?
How to measure your panties size?
If you’re looking for perfect size lower body garment, you need to know your hip measurement.
To measure your hips, remove your outer garments, put your feet together, and wrap a soft measuring tape straight and snug around the widest part of your hips.
Now look for this number in our size chart. In our case, it was 97 cm or 38 inches. Vualia, the size is S-M!
If you still are not 100% sure about what size from Lacy Linen suits you best, please feel free to consult us here. Send us message with your exact measures and we will be more than happy to choose a perfect size of Lacy Linen items.
Sizing Details
Sizing Details
Each listing contains a garment description with some detailed measurements of the garment. You can find size chart in each product last picture please check it. We highly recommend comparing those measurements to your body measurements before placing an order.
If you still are not 100% sure about what size from Lacy Linen suits you best, please feel free to consult us here. Send us message with your exact measures and we will be more than happy to choose a perfect size of Lacy Linen items.
Do you ship worldwide?
Do you ship worldwide?
Yes! We offer worldwide delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely. For more delivery details and rates, visit our Shipping Policy.
Do you offer Free Shipping?
Do you offer Free Shipping?
Lacylinen offers free worldwide courier shipping on all orders above $150. For more information, please read our Shipping Policy.
Are there any custom and/or import duties added to the purchase?
Are there any custom and/or import duties added to the purchase?
No additional fees or taxes are applied for orders within the EU and USA. For other countries, customs and/or import duties are often applied once the delivery reaches its destination, and any of such fees must be paid by the addressee. Unfortunately, we have no control over these charges and cannot foresee what the relating costs might be as customs policies and import duties vary widely from country to country. If in doubt, we recommend contacting your local customs office for more information before placing an order.
How long will it take to get my order?
How long will it take to get my order?
The majority of orders are processed and shipped within 2-4 business days. Please note that during holiday season shipping takes longer than usual, our current estimate is 3 to 7 business days. Check individual product status and processing time on the product page. Once the order is ready, it will be immediately shipped to your destination. For more information about shipping, please read our Shipping Policy.
What’s the status of my order?
What’s the status of my order?
You can track the shipping of your order via our Order Tracking page.
Can I make changes to an existing order?
Can I make changes to an existing order?
To make changes to an existing order, please contact us. We apologize, but we cannot make changes to custom orders or already shipped items.
Can I cancel my order?
Can I cancel my order?
To cancel your order, please contact us. We apologize, but we cannot cancel already shipped items or custom orders that have already been made.
Are discounts combinable?
Are discounts combinable?
Promotional offers, including sale prices, cannot be combined with additional discounts from email or SMS promotions. Only one discount can be applied per order.
Do you accept returns and exchanges?
Do you accept returns and exchanges?
LacyLinen accepts returns and exchanges under certain conditions. If you're not fully satisfied with your purchase or received the wrong item, you may request a return or exchange by contacting us within 3 days of delivery and shipping the item back within 14 days. Returned items must be unworn, unwashed, and in their original condition, with all tags and packaging intact. For hygiene reasons, we do not accept returns or exchanges on intimate items such as women's panties and men's briefs, as well as final sale items, gift cards, or custom orders. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. If the returned item is not in its original condition, we reserve the right to reduce the refund to reflect any loss in value. To initiate a return or exchange, please contact us here.
How long will my refund take and how will I be refunded?
How long will my refund take and how will I be refunded?
Once the item is received by our team, we will send you a confirmation to the provided email address. We will issue a refund to your original payment method within 10 business days.
Where are your products made?
Where are your products made?
Every LacyLinen piece — from panties and bras to pajama tops and shorts — is thoughtfully handcrafted in a small, family-run studio in Vilkija, Lithuania. (nukreipti i about us) Located in northeastern Europe, Lithuania has a rich cultural heritage where linen has been cherished for generations. It’s a place where linen is more than just a fabric — it’s a part of daily life, tradition, and craftsmanship.
What is stone-washed linen?
What is stone-washed linen?
Stone-wash is a modern and safe technology to soften the linen material which is naturally, quite hard.
Will the colors of my linens match?
Will the colors of my linens match?
Linen is a natural fibre and as such there can be natural characteristics to the linen. The color of natural linen depends heavily on its growing conditions. Colors can vary slightly between different seasons and dyeing batches. If you need a matching set, we recommend ordering everything in one purchase.
Is linen more durable than cotton?
Is linen more durable than cotton?
Yes, linen is thicker and about 30% stronger than cotton. The reason is because the flax plant, from which linen is derived, produces much longer fibers than the cotton plant. Fiber length contributes directly to yarn strength, which influences the strength and durability of the fabric.
Do I need to iron my linens?
Do I need to iron my linens?
Wrinkles are a natural part of linen fabric, regardless of the garment. They actually signify the quality of linen: more wrinkles means the linen is pure, less wrinkles means it might've been mixed with cotton. This is because the flax fibers are low in elasticity preventing linen from stretching, but also giving it a crumpled, lived-in texture.
Do you offer gift wrapping?
Do you offer gift wrapping?
Yes, we do! You can add a beautiful finishing touch to your order with our elegant linen gift bags — available for just $7.