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Shipping

Estimated shipping times

North America: 5-21 business days (average 13 days)
Canada: 7-14 business days
Europe: 5-14 business days
Australia, New Zealand and Oceania: 14-21 business days
Asia Pacific: 14-21 business days
Latin America and the Caribbean: 10-21 business days
Sub-Saharan Africa: 14-21 business days

We'll do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Customs fees and/or import taxes may be charged when your order arrives in the destination country.

United States: For shipments to the U.S., we take care of all international tariffs and duties. Please note that local taxes (such as state or sales tax) are not included and may still apply.

European Union: Orders sent within the EU do not incur any additional duties.

Other Countries: For all countries outside the EU and the U.S., any customs charges or import fees are the responsibility of the recipient unless otherwise indicated at checkout. Unfortunately, we cannot control these charges or predict the exact costs, as customs rules and import taxes differ by country. If unsure, we suggest checking with your local customs office before placing your order. You are also welcome to email us, and we will gladly assist as much as possible!


Do you offer express shipping?

Yes, we do. If you're in a hurry, you can select Express Delivery at checkout for $39.99. Your order will arrive within 3–4 business days after it's processed — ideal for last-minute gifts or special occasions.

How long does it take to process my order?

All LacyLinen pieces are made to order with care. Please allow 3–4 business days for us to craft and prepare your items for shipping. Orders placed on Friday afternoons, weekends, or national holidays will begin processing on the next business day.
During peak holiday seasons (such as Christmas, Black Friday, or Easter), processing may take a little longer — we appreciate your patience as we ensure every piece is made beautifully.

Will I need to pay customs or import taxes?

If you're ordering from outside the EU, customs or import duties may apply once your package arrives in your country. These fees are determined by local authorities and are the responsibility of the recipient, unless stated otherwise during checkout. Unfortunately, we cannot predict or control these charges. If you're unsure about possible import fees, we recommend contacting your local customs office before placing an order. 
Where does my order ship from?

All LacyLinen orders are shipped from our studio in Lithuania (EU). Our products are crafted and fulfilled locally, helping us reduce our carbon footprint and maintain a transparent, eco-conscious supply chain.