Shipping
We provide free delivery for all orders above $150, or the equivalent in local currency. If your order is under $150, a shipping fee of $5 applies. We always do our best to keep delivery costs low and transparent!
Estimated shipping times
North America: 5-21 business days (average 13 days)
Canada: 7-14 business days
Europe: 5-14 business days
Australia, New Zealand and Oceania: 14-21 business days
Asia Pacific: 14-21 business days
Latin America and the Caribbean: 10-21 business days
Sub-Saharan Africa: 14-21 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Do you offer express shipping?
Yes, we do. If you're in a hurry, you can select Express Delivery at checkout for $39.99. Your order will arrive within 3–4 business days after it's processed — ideal for last-minute gifts or special occasions.
How long does it take to process my order?
All LacyLinen pieces are made to order with care. Please allow 3–4 business days for us to craft and prepare your items for shipping. Orders placed on Friday afternoons, weekends, or national holidays will begin processing on the next business day.
During peak holiday seasons (such as Christmas, Black Friday, or Easter), processing may take a little longer — we appreciate your patience as we ensure every piece is made beautifully.
Will I need to pay customs or import taxes?
During peak holiday seasons (such as Christmas, Black Friday, or Easter), processing may take a little longer — we appreciate your patience as we ensure every piece is made beautifully.
Will I need to pay customs or import taxes?
If you're ordering from outside the EU, customs or import duties may apply once your package arrives in your country. These fees are determined by local authorities and are the responsibility of the recipient, unless stated otherwise during checkout.Unfortunately, we cannot predict or control these charges. If you're unsure about possible import fees, we recommend contacting your local customs office before placing an order.Where does my order ship from?
All LacyLinen orders are shipped from our studio in Lithuania (EU). Our products are crafted and fulfilled locally, helping us reduce our carbon footprint and maintain a transparent, eco-conscious supply chain.
